Choose the plan that's right for you

Whether you are a solo-entrepreneur, growing start-up, or thriving enterprise, there is a plan for you.

arrow Save 18%

Trial

Free

Try it for free for 14 Days

Bonus $5 balance to account when you sign up with Trial
Start Free Trial

What's included:

Multi-channel SMS and Live Chat Platform

checkmarkUnlimited Users
checkmark1 Avochato Number
checkmark$5 Account Balance
checkmarkSend up to 50 contacts
checkmarkAll Premium features

And more

Lite

$19/mo per user
-user+
Bonus $10 balance to account when you sign up with Lite
Billed annually$228 
Lite Plan Annually:
Users
1 users x $19/mo x 12 months
$228
$10 Account Balance*
FREE
Due Today$228
Start Free Trial

What's included:

Multi-channel SMS and Live Chat Platform

checkmark1 Unique Phone Numbers Phone Numbers:

Each phone number is reserved for your business. It's your personal line, so you can put it on a business card, or a billboard, or your website – wherever you want.

checkmarkUnlimited Live Chat Messages
checkmarkCustomizable Website Widget

Basic Two-way Conversation Management

checkmarkAuto-responses
checkmarkTagging

And more

Standard

$35/mo per user

Plus $175/mo platform fee Platform Fee:
Customers pay a flat monthly base fee and a flat monthly user fee based on the number of users in the plan. The fee covers the usage of the avochato platform and customer support.

-user+
Bonus $20 balance to account when you sign up with Standard
Billed annually$2,520 
Standard Plan Annually:
Users
1 users x $35/mo x 12 months
$420
Platform Fee
$175/mo x 12 months
$2,100
$20 Account Balance*
FREE
Due Today$2,520
Start Free Trial

All Lite features, plus:

Marketing Features

checkmarkBroadcast Messages
checkmarkLink Click Tracker

Advanced Team Management Functionality

checkmarkSkill Routing
checkmarkDispositions

Automation Tools

checkmarkDrip Campaigns
checkmarkSurveys

Integrations

checkmarkSalesforce Data Syncing
checkmarkZapier
checkmarkMicrosoft Teams
checkmarkSlack

And more

Premium

Custom

For 10+ Users

If you have a large team, high message volumes, multiple phone numbers, toll-free or short code numbers, advanced integrations, security requirements, and need dedicated support, contact us to discuss the best plan for your company.

Contact Us

All Standard features, plus:

Enterprise-grade Workflows and Control

checkmarkAccess to Avochato’s API
checkmarkSalesforce Process Builder Workflows
checkmarkHIPAA Compliance
checkmarkDedicated Account Rep

And more

See Full Features Matrix  arrow

Core FunctionalityLiteStandardCustom
Starting Number of Seats111
Starting Number of Phone Numbers111
Unlimited Live Chat Messagescheckmarkcheckmarkcheckmark
Customizable Website Widgetcheckmarkcheckmarkcheckmark
Marketing Functionality
Unlimited Keywordscheckmarkcheckmarkcheckmark
Unlimited Contactscheckmarkcheckmarkcheckmark
Contact Exporting via CSVcheckmarkcheckmarkcheckmark
Unlimited Customizable Fields  ⓘ

Unlimited Customizable Fields:

Save any contact data directly within Avochato using our custom fields. You can insert that data automatically into messages to create personalized experiences over text.

checkmarkcheckmarkcheckmark
Personalized Messagescheckmarkcheckmarkcheckmark
Broadcast Messages  ⓘ

Broadcast Messages:

Broadcasting allows you to send bulk messages with personalization to many contacts at once.

checkmarkcheckmark
Drip Campaignscheckmarkcheckmark
Surveyscheckmarkcheckmark
Support Features
User Roles and Managementcheckmarkcheckmarkcheckmark
Templates / Automatic Repliescheckmarkcheckmarkcheckmark
Conversation Disposition Loggingcheckmarkcheckmark
Skill Routingcheckmarkcheckmark
Advanced Agent Reporting and Analyticscheckmarkcheckmark
Integration Features
Contact Opt In/Out Webhookscheckmarkcheckmarkcheckmark
Inbound/Outbound Message Webhookscheckmarkcheckmarkcheckmark
Website Widget Submission Webhookscheckmarkcheckmarkcheckmark
Salesforce Embedded Widget  ⓘ

Salesforce Embedded Widget:

Each Salesforce widget user requires an additional $10 license.

checkmarkcheckmarkcheckmark
Salesforce Data Syncingcheckmarkcheckmark
Salesforce Process Builder + Advanced FunctionalityContact Uscheckmark
Survey Completion Webhookscheckmarkcheckmark
Zapiercheckmarkcheckmark
Microsoft Teams Integrationcheckmarkcheckmark
Slack Integrationcheckmarkcheckmark
API IntegrationsContact Uscheckmark

Getting Started

How to get started and running in minutes

1. Select a plan

Select the plan that fits your business needs. Each plan recurs either monthly or annually, offering you a set of features tailored to your needs.

2. Select number of users

If you'd like to add more than 1 user, select the additional number of users in the dropdown. The price per additional user is listed above for each plan.

3. Add to account balance

Each plan comes with a pre-filled account balance from which message fees will be deducted in real-time. You can add additional balance to your account either automatically or manually anytime.

View Messaging Rates

Perks of Account Balance

Account balance gives you the flexibility to use the product freely

Pre-filled Account & Billed-as-you-go

forward-arrow

Every Avochato plan comes with a pre-filled account balance to help you get started sending messages.

forward-arrow

Account balance is billed-as-you-go and allows you to pay for SMS and multimedia messages, carrier fees, international rates, WhatsApp fees, and phone call minutes on your own terms.

3 Ways to Top-up Your Balance

1.

Manually, with one-time top ups through Avochato's billing portal.

2.

Automatically by setting a lower limit and a top up amount that replenishes the account once that lower limit is hit.

3.

Contact our sales team for volume pricing discounts when you commit to a long term contract.

Get Notified When Balance is Low

forward-arrow

Avochato also offers an upper limit that you can specify to make sure you stay within your budget.

forward-arrow

You will be notified when your account balance drops below a given threshold, or when your account is auto-topped up.

See how far your balance will go

Calculate how many SMS, MMS, and minutes you can get.  View Messaging Rates

Message & Calls Calculator

SMS5,000
Or
MMS5,000
Or
Mins5,000

* Calculations are approximations. SMS and MMS prices may vary. Additional carrier fees may apply.  View Rates.

What plan should I get?

Need help figuring out what’s the best plan for you?

Below are some examples of Avochato’s Customers

Lite

Kara Bakery

2 Users

Account Balance:  $50

Auto top-up every month

Alice runs a bakery and wants two employees to manage her orders.

Standard

Tilda Marketing Team

1 User

Account Balance:  $350

Auto top-up every week

Tilda automates notifications to her followers once a week about latest deals, discounts, and upcoming events.

Premium

Pat’s Health Services

200 Users

Account Balance:  $2000

Auto top-up when balance is below $500

Pat staffs a 24/7 call center for hospitals across the West Coast. Her team of 200 agents relies on Avochato's Salesforce Integration to seamlessly send and receive calls and text messages.



Still need help? Chat with us

Pricing FAQ

Is there a free version of Avochato?

arrow

Avochato offers a free 14-day trial. If you would like to access Avochato beyond the 14-day trial, you can do so through purchasing one of the paid plans listed.

Can I sign up with just 1 user?

arrow

Yes– all of Avochato's plans are available to single user.

Can I pay for Avochato monthly?

arrow

Avochato offers a flexible billing structure to accommodate multiple business needs. There are 3 simple components to every billing plan: 1) platform fee, which is billed monthly or annually at an amount that depends on the plan you choose and allows Avochato to provide you with features that your business can take advantage of now and in the future as new features are released; 2) user fee, which is billed monthly or annually at an amount that depends on the plan you choose and allows you to scale your team up from 1 user to as many as you need; 3) account balance, which is billed-as-you-go and allows you to pay for SMS and multimedia messages, carrier fees, and phone call minutes on your own terms. Every Avochato plan comes with a pre-filled account balance to help you get started.

How does billing work?

arrow

Avochato offers a flexible billing structure to accommodate multiple business needs. There are 3 simple components to every billing plan: 1) platform fee, which is billed monthly or annually at an amount that depends on the plan you choose and allows Avochato to provide you with features that your business can take advantage of now and in the future as new features are released; 2) user fee, which is billed monthly or annually at an amount that depends on the plan you choose and allows you to scale your team up from 1 user to as many as you need; 3) account balance, which is billed-as-you-go and allows you to pay for SMS and multimedia messages, carrier fees, and phone call minutes on your own terms. Every Avochato plan comes with a pre-filled account balance to help you get started.

What is the platform fee?

arrow

The platform fees shown above give your business access to the powerful platform that Avochato has developed. As Avochato continues to develop new features in the future, these will be available for you to take advantage of as we build the future of messaging software. The platform fee also helps Avochato provide the best possible service and support for your business needs.

Can I add or remove users?

arrow

Yes. If you decide to add additional users at the per-user prices listed above, you can do so at any time and your billing plan will be updated accordingly. If you decide to remove users, contact our team at sales@avochato.com.

How does account balance work?

arrow

Every Avochato plan comes with a pre-filled account balance to help you get started sending messages. Account balance is billed-as-you-go and allows you to pay for SMS and multimedia messages, carrier fees, international rates, WhatsApp fees, and phone call minutes on your own terms. Account balances do not expire and give you the flexibility to use the product freely without any minimums required on number of messages sent or received. Account balances are non-refundable. You can top up your account balance in 2 ways: 1) manually, with one-time top ups through Avochato's billing portal; 2) automatically by setting a lower limit and a top up amount that replenishes the account once that lower limit is hit. Avochato also offers an upper limit that you can specify to make sure you stay within your budget. You will be notified when your account balance drops below a given threshold, or when your account is auto-topped up.

Can I see how my account balance is used up?

arrow

Yes. Avochato provides logs for every single message you send or receive. Transparency is key at Avochato, and your business will be able to see the breakdown of how your team is utilizing your account balance. Avochato can notify you when your balance drops below a predefined threshold.

What if I change my mind?

arrow

If you’ve changed your mind, simply cancel the account in your Avochato billing portal. If you have questions contact us at help@avochato.com or 415-214-8977.

Do you offer any discounted plans?

arrow

Yes, through choosing a yearly plan you will receive an 18% discount. If you are a 501(c)3 non-profit, you may be entitled to an additional 20% discount.

Does Avochato offer plans to nonprofits and NGOs?

arrow

Avochato supports organizations that do good in the world. That’s why we offer 20% discounted pricing for qualified non-profit organizations.

What payment methods does Avochato accept?

arrow

Avochato accepts the following payment methods: All the major credit cards - Visa, Master Card, American Express, Discover, Diners Club, JCB, Carte Bleue, Union Pay. We accept invoices for enterprise contracts that meet a minimum fee - contact our sales team at sales@avochato.com to learn more about invoicing.

What are carrier fees?

arrow

US phone carriers including AT&T, Verizon, T-Mobile, Sprint, and other international carriers charge additional fees per message, ranging from $0.0025 to $0.005 per segment. These are standard industry rates that Avochato passes along to you at no additional mark up. Avochato's account balance feature makes it easy for you to see exactly what thees fees are. Carrier fees are compiled at the end of a business day (midnight Pacific timezone) and are automatically deducted from your account balance.

Can I purchase a combination of Lite and Standard users?

arrow

Yes. If you would like to have a hybrid user model, contact us at sales@avochato.com. We can help get you setup with this configuration.

How about US taxes?

arrow

Depending on the state in which you operate, you may be subject to taxes. Avochato's billing portal will show you if there are any taxes due at the time of payment.