Team collaboration in one place
Fast, reliable customer texting
Send bulk messages instantly
Call customers directly
Chat with site visitors in real time
Track and improve performance
Automate replies with Avo AI
Use Avo AI in your browser
Send rich, branded messages
Stay connected on the go
Connect Avo AI to your tools
Help customers faster
Convert leads more effectively
Drive campaigns and engagement
Streamline internal workflows
Secure, compliant communication
Common questions answered
Understand usage rules
Developer resources
Application-to-person SMS info
Insights and best practices
Product release updates
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Choose the plan that's right for you
Whether you are a solo-entrepreneur, growing start-up, or thriving enterprise, there is a plan for you. View messaging rates.
Pay Monthly
Pay Annually
Try it for free for 14 Days
What's included:
Multi-channel SMS and Live Chat Platform
And more
Marketing Features
Each phone number is reserved for your business. It's your personal line, so you can put it on a business card, or a billboard, or your website – wherever you want.
Basic Two-way Conversation Management
Plus $175/mo platform fee ⓘPlatform Fee:Customers pay a flat monthly base fee and a flat monthly user fee based on the number of users in the plan. The fee covers the usage of the avochato platform and customer support.
All Lite features, plus:
Advanced Team Management Functionality
Automation Tools
Integrations
For 10+ Users
If you have a large team, high message volumes, multiple phone numbers, toll-free or short code numbers, advanced integrations, security requirements, and need dedicated support, contact us to discuss the best plan for your company.
All Standard features, plus:
Enterprise-grade Workflows and Control
Unlimited Customizable Fields:
Save any contact data directly within Avochato using our custom fields. You can insert that data automatically into messages to create personalized experiences over text.
Broadcast Messages:
Broadcasting allows you to send bulk messages with personalization to many contacts at once.
Salesforce Embedded Widget:
Each Salesforce widget user requires an additional $10 license.
Getting Started
How to get started and running in minutes
1. Select a plan
Select the plan that fits your business needs. Each plan recurs either monthly or annually, offering you a set of features tailored to your needs.
2. Select number of users
If you'd like to add more than 1 user, select the additional number of users in the dropdown. The price per additional user is listed above for each plan.
3. Add to account balance
Each plan comes with a pre-filled account balance from which message fees will be deducted in real-time. You can add additional balance to your account either automatically or manually anytime.
Perks of Account Balance
Account balance gives you the flexibility to use the product freely
Pre-filled Account & Billed-as-you-go
Every Avochato plan comes with a pre-filled account balance to help you get started sending messages.
Account balance is billed-as-you-go and allows you to pay for SMS and multimedia messages, carrier fees, international rates, WhatsApp fees, and phone call minutes on your own terms.
3 Ways to Top-up Your Balance
1.
Manually, with one-time top ups through Avochato's billing portal.
2.
Automatically by setting a lower limit and a top up amount that replenishes the account once that lower limit is hit.
3.
Contact our sales team for volume pricing discounts when you commit to a long term contract.
Get Notified When Balance is Low
Avochato also offers an upper limit that you can specify to make sure you stay within your budget.
You will be notified when your account balance drops below a given threshold, or when your account is auto-topped up.
See how far your balance will go
Calculate how many SMS, MMS, and minutes you can get. View messaging rates
Message & Calls Calculator
Select Type
Select Country
Select Amount
* Calculations are approximations. SMS and MMS prices may vary. Additional carrier fees may apply. View Rates.
What plan should I get?
Need help figuring out what’s the best plan for you?
Below are some examples of Avochato’s Customers
Lite
Kara Bakery
2 Users
Account Balance: $50
Auto top-up every month
Alice runs a bakery and wants two employees to manage her orders.
Standard
Tilda Marketing Team
1 User
Account Balance: $350
Auto top-up every week
Tilda automates notifications to her followers once a week about latest deals, discounts, and upcoming events.
Premium
Pat’s Health Services
200 Users
Account Balance: $2000
Auto top-up when balance is below $500
Pat staffs a 24/7 call center for hospitals across the West Coast. Her team of 200 agents relies on Avochato's Salesforce Integration to seamlessly send and receive calls and text messages.
Still need help? Chat with us
Pricing FAQ
Is there a free version of Avochato?
Avochato offers a free 14-day trial. If you would like to access Avochato beyond the 14-day trial, you can do so through purchasing one of the paid plans listed.
Can I sign up with just 1 user?
Yes– all of Avochato's plans are available to single user.
Can I pay for Avochato monthly?
Avochato offers a flexible billing structure to accommodate multiple business needs. There are 3 simple components to every billing plan: 1) platform fee, which is billed monthly or annually at an amount that depends on the plan you choose and allows Avochato to provide you with features that your business can take advantage of now and in the future as new features are released; 2) user fee, which is billed monthly or annually at an amount that depends on the plan you choose and allows you to scale your team up from 1 user to as many as you need; 3) account balance, which is billed-as-you-go and allows you to pay for SMS and multimedia messages, carrier fees, and phone call minutes on your own terms. Every Avochato plan comes with a pre-filled account balance to help you get started.
How does billing work?
What is the platform fee?
The platform fees shown above give your business access to the powerful platform that Avochato has developed. As Avochato continues to develop new features in the future, these will be available for you to take advantage of as we build the future of messaging software. The platform fee also helps Avochato provide the best possible service and support for your business needs.
Can I add or remove users?
Yes. If you decide to add additional users at the per-user prices listed above, you can do so at any time and your billing plan will be updated accordingly. If you decide to remove users, contact our team at sales@avochato.com.
How does account balance work?
Every Avochato plan comes with a pre-filled account balance to help you get started sending messages. Account balance is billed-as-you-go and allows you to pay for SMS and multimedia messages, carrier fees, international rates, WhatsApp fees, and phone call minutes on your own terms. Account balances do not expire and give you the flexibility to use the product freely without any minimums required on number of messages sent or received. Account balances are non-refundable. You can top up your account balance in 2 ways: 1) manually, with one-time top ups through Avochato's billing portal; 2) automatically by setting a lower limit and a top up amount that replenishes the account once that lower limit is hit. Avochato also offers an upper limit that you can specify to make sure you stay within your budget. You will be notified when your account balance drops below a given threshold, or when your account is auto-topped up.
Can I see how my account balance is used up?
Yes. Avochato provides logs for every single message you send or receive. Transparency is key at Avochato, and your business will be able to see the breakdown of how your team is utilizing your account balance. Avochato can notify you when your balance drops below a predefined threshold.
What if I change my mind?
If you’ve changed your mind, simply cancel the account in your Avochato billing portal. If you have questions contact us at help@avochato.com or 415-214-8977.
Do you offer any discounted plans?
Yes, through choosing a yearly plan you will receive an 18% discount. If you are a 501(c)3 non-profit, you may be entitled to an additional 20% discount.
Does Avochato offer plans to nonprofits and NGOs?
Avochato supports organizations that do good in the world. That’s why we offer 20% discounted pricing for qualified non-profit organizations.
What payment methods does Avochato accept?
Avochato accepts the following payment methods: All the major credit cards - Visa, Master Card, American Express, Discover, Diners Club, JCB, Carte Bleue, Union Pay. We accept invoices for enterprise contracts that meet a minimum fee - contact our sales team at sales@avochato.com to learn more about invoicing.
What are carrier fees?
US phone carriers including AT&T, Verizon, T-Mobile, Sprint, and other international carriers charge additional fees per message, ranging from $0.0025 to $0.005 per segment. These are standard industry rates that Avochato passes along to you at no additional mark up. Avochato's account balance feature makes it easy for you to see exactly what thees fees are. Carrier fees are compiled at the end of a business day (midnight Pacific timezone) and are automatically deducted from your account balance.
How about US taxes?
Depending on the state in which you operate, you may be subject to taxes. Avochato's billing portal will show you if there are any taxes due at the time of payment.
