We are on a mission to promote dialogue. We are building the next generation of business communication tools.
Launched by Alex De Simone, Christopher Neale, and Ted Hanson, Avochato’s mission is to make it easy for organizations to connect with their customers in the most modern and fun ways.
Since day one, our priority has been to help businesses evolve with customers and embrace the shift to messaging as a primary form of communication.
To date, we have empowered 1,000+ happy customers to engage in millions of two-way conversations. We continue to build great products and features to deliver on this promise.
Why Business Messaging Matters
People text. So should businesses.
As a business, being open to dialogue means engaging in a conversation wherever it’s happening.
Nowadays, most conversations happen over text - 97% of smartphone users send and receive text messages. This is the way people prefer to communicate, not only with friends and family, but also with businesses.
Surprisingly, most brands are still not taking full advantage of texting - and this comes at great cost.
Even though 89% of consumers say they would like to use messaging to communicate with businesses, only 48% of businesses are equipped to do so. Why? Because there’s a lot of uncertainty around how to do it right.
Phones are the most personal of all devices.
Brands are welcome to communicate through that channel, but there’s a trust not to be broken - and most businesses, not knowing how to approach it, decide to simply ignore it. However, today’s consumers demand to be able to communicate when and how they want to, which is why 2/3 say they would switch to a company that offers text message communication.
When done right, business messaging can help brands stand out and build long-lasting relationships with customers.
The good news is that Avochato makes it incredibly easy for brands to communicate with clients the right way. Good digital communication experiences lead to happier customers, repeat purchases, and positive word-of-mouth.