The Messaging Platform Built For Teams
How your team can use our features
Support Teams
Operations Teams
Sales Teams
Shared Inbox
No one likes being put on hold. With Avochato’s shared inbox customers are seamlessly routed to the correct contact within your organization.
Surveys
Gather relevant information from customers using Avochato’s automated surveys so your sales team does what it does best: sell.
Template Messages
Quick responses are best. Save time and keep company messaging inline with Avochato’s template messages.
One-To-Many Messaging
Share messages with your entire team with the push of a button. Avochato’s one-to-many messaging allows you to send messages to thousands of contacts at once.
Mobile Apps
Avochato’s iOS and Android apps are built for teams on the go. Manage your business’s mobile inbox directly from the Avochato app.
MMS
Share photos and communicated instructions easily with Avochato’s MMS functionality. Easily communicate with your field teams using MMS.
Campaigns
Avochato Campaigns let you craft a cadence of automated texts. Embed dynamic fields such as name, company, or your own custom fields to personalize every touch-point and increase response rates.
Voice
Call and text from the same app and the same phone number, saving you the time and frustration of switching apps.
Listen to voicemail, forward calls, block robocalls, and log call notes straight from the app.
Live Inbox
Handle inbound texts and calls in real-time using Avochato's filterable and customizable Live Inbox.
Promote Two-Way Dialogue
Text
Most people prefer text messaging. In fact, 98% of text messages are read and replied to within 5 minutes. Keep your company’s text messages organized and secure with Avochato.
Call
Phone continues to be an important part of every business. With Avochato, calls, texts, and messages are all handled from the same dashboard, keeping communication with customers seamless.
Live Chat
With our website chat widget, you can engage directly with customers while they are visiting your web page. Avochato makes it easy to seamlessly transition from chat to text to keep your customers engaged after they leave your site.
Workflow Simplified
Tags
Avochato’s flexible tags allow you to easily organize contacts. Use automated tags to understand where your customers are coming from and message them accordingly.
Keywords & Surveys
Your team shouldn’t be spending their time answering the same questions over and over again. With keyword responses and surveys, Avochato automates responses to your most commonly asked questions.
SOC2 Compliance
Security is important to your business and your customers. We’ve invested heavily in security and privacy so that you can rest easy knowing that your information is safe and secure.
Communicate Freely
Multimedia Messages
Send and receive images, videos, and attachments using one of your unique Avochato phone numbers and our secure storage cloud.
iOS and Android Apps
Avochato’s free iPhone and Android apps and fully-featured mobile website enable you to stay in touch with your most important contacts without exposing your personal number.
Broadcast Messages
Send personalized, custom-tailored texts to your entire target audience at once, using localized phone numbers. One-to-many texting allows you to maintain multiple two-way conversations at once for alerts, promotions, and campaigns.
Integrations and API
Salesforce
Text or Call directly from a Salesforce record and automatically track all touch-points within a Salesforce instance. Sync contact data and custom fields to new or existing records in Salesforce.
Microsoft
Keep track of all your customer communications with Avochato’s Microsoft Teams integration.
Slack
Send and receive text messages directly from the Slack channel of your choice.
Zapier
Use Avochato's native Zapier Triggers and Actions to connect your inbox to thousands of CRMs out-of-the-box
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