HIPAA-compliant messaging for healthcare teams that need faster follow-up

Manage patient and staff conversations in one shared inbox so your team can coordinate appointments, respond faster, and keep communication compliant.

  • Keep patient and staff conversations in one shared inbox
  • Coordinate scheduling, reminders, and follow-up without dropped handoffs
  • Route incoming messages to the right team member quickly
  • Use HIPAA-compliant SMS, calls, and chat with full audit history
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Loved by 1000+ leading brands

"Avochato has changed how we do business. We reach out to more employees more quickly, meeting client needs faster."

Erica Fleming

Operations Manager at Consolidated Medical Staffing

How healthcare teams use Avochato

We help healthcare teams...
  • patient scheduling

    Coordinate patient scheduling and reminders

    • Send confirmation and reminder texts before each appointment
    • Let patients reschedule via SMS to cut down phone tag
    • Reduce no-shows with automated check-ins and follow-ups
  • patient response

    Respond faster to patients

    • Broadcast updates to patients and teams and confirm they're being read
    • Engage in private 2-way conversations with patients and staff
    • Track whether an important link was clicked
  • staff communications

    Keep staff comms aligned across teams

    • Allow multiple dispatchers to communicate with staff from the same easy to use interface
    • Tag staff members based on geography, availability, skills, and more
    • Send one-to-many texts to different groups
  • forms and surveys

    Collect forms, surveys, and critical updates

    • Capture information about shift preferences and new employee onboarding details
    • Tag staff members based on geography, availability, skills, and any custom field
    • Request shift availability from staff based on tags
  • performance tracking

    Track performance and follow-up outcomes

    • Get real-time snapshots of your account with our built-in dashboards and reports
    • Automatically sync all messaging activity to Salesforce for centralized reporting
    • Track sentiment scores across all conversations

Coordinate patient scheduling and reminders

  • Send confirmation and reminder texts before each appointment
  • Let patients reschedule via SMS to cut down phone tag
  • Reduce no-shows with automated check-ins and follow-ups

Respond faster to patients

  • Broadcast updates to patients and teams and confirm they're being read
  • Engage in private 2-way conversations with patients and staff
  • Track whether an important link was clicked

Keep staff comms aligned across teams

  • Allow multiple dispatchers to communicate with staff from the same easy to use interface
  • Tag staff members based on geography, availability, skills, and more
  • Send one-to-many texts to different groups

Collect forms, surveys, and critical updates

  • Capture information about shift preferences and new employee onboarding details
  • Tag staff members based on geography, availability, skills, and any custom field
  • Request shift availability from staff based on tags

Track performance and follow-up outcomes

  • Get real-time snapshots of your account with our built-in dashboards and reports
  • Automatically sync all messaging activity to Salesforce for centralized reporting
  • Track sentiment scores across all conversations
patient scheduling
patient response
staff communications
forms and surveys
performance tracking

Why Messaging Works in Healthcare

When patient attention is this immediate, your team needs a better way to manage every reply

stats

98%

of texts are opened in the first 10 minutes after they are received

85%

keep their phones at arms reach at all times

90secs

average time it takes for people to respond to a text message

text avo
Experience how Avochato handles scheduling, follow-up, and team handoff in one shared workflow.

Scan to see how compliant healthcare messaging works in practice
(415) 214-8977

text avo
Experience how Avochato handles scheduling, follow-up, and team handoff in one shared workflow.

Tap to see how compliant healthcare messaging works in practice
(415) 214-8977

Prefer to explore on desktop? Start your free trial.

Why Avochato?

Business texting built for speed, visibility, and control

  • no unread

    Reach customers where they reply

    SMS gets seen quickly, but Avochato turns that attention into trackable two-way conversations your team can manage.

  • efficiency

    Shared visibility for every conversation

    Give teams one place to see, assign, and continue customer conversations without messages getting lost with one person.

  • autopilot

    Automate first touch. Hand off when needed.

    Trigger messages automatically, then move into 1-to-1 conversations when timing, context, or revenue matters.

  • integrations

    Handle more without creating chaos

    Manage multiple conversations at once with inbox tools built for teams, not just individuals.

  • zero hassle

    Fits your existing workflow

    Connect Avochato with tools like Salesforce, Slack, and Teams so conversations stay aligned with the rest of your process.

  • built for enterprise

    Enterprise-ready security, compliance, and control

    Support compliance, security, and operational control for teams that cannot afford missed messages or messy ownership.

no unread

Reach customers where they reply

SMS gets seen quickly, but Avochato turns that attention into trackable two-way conversations your team can manage.

efficiency

Shared visibility for every conversation

Give teams one place to see, assign, and continue customer conversations without messages getting lost with one person.

autopilot

Automate first touch. Hand off when needed.

Trigger messages automatically, then move into 1-to-1 conversations when timing, context, or revenue matters.

integration

Handle more without creating chaos

Manage multiple conversations at once with inbox tools built for teams, not just individuals.

zero hassle

Fits your existing workflow

Connect Avochato with tools like Salesforce, Slack, and Teams so conversations stay aligned with the rest of your process.

built for enterprise

Enterprise-ready security, compliance, and control

Support compliance, security, and operational control for teams that cannot afford missed messages or messy ownership.

Powerful Native Integrations

salesforce integration

Salesforce

Text directly from a Salesforce record and automatically log all messaging as activity.

slack integration

Slack

Send and receive text messages directly from the Slack channel of your choice.

zapier integration

Zapier

Use Avochato's native Zapier Triggers and Actions to connect your inbox to thousands of apps.

microsoft teams integration

Teams

Keep track of all your customers communications without leaving Microsoft Teams.

okta integration

Okta

Enable team members to log into Avochato from your company's Okta portal.

microsoft teams integration

Teams

Keep track of all your customers communications without leaving Microsoft Teams.

okta integration

Okta

Enable team members to log into Avochato from your company's Okta portal.

zapier integration

Zapier

Use Avochato's native Zapier Triggers and Actions to connect your inbox to thousands of apps.

Improve patient communication with Avochato

Start your free trial to explore HIPAA-compliant messaging for scheduling, follow-up, and staff coordination.

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Business Texting FAQs

How can business texting help my team?

Avochato helps sales, marketing, support, and operations teams communicate more effectively and efficiently with different audiences.

Can I create auto-responses?

Yes. Keywords will trigger an automated response whenever someone texts the defined word to your number.

Can I message more than one person at a time?

Yes. Our Broadcast feature allows you to send the same message to multiple people at once. You can also personalize each message with variables like the recipient's name.

Can I use my existing phone number?

Yes. If you would like to bring a phone number that you currently own, we can assist you in transferring that number into Avochato.

Why use Avochato when I can already text from my phone?

Avochato allows you to text customers and internal teams more efficiently. Automation and collaboration features such as templates, auto-assignment, shared notes, tags, and conversation history make texting easier to manage at scale.