Provide support to your customers faster with text

Your customers are texting you, are you texting back?

Top features for Support Teams



Shared Inbox

No one likes being put on hold. With Avochato’s shared inbox customers are seamlessly routed to the correct contact within your organization.



Surveys

Gather relevant information from customers using Avochato’s automated surveys so your sales team does what it does best: sell.



Template Messages

Quick responses are best. Save time and keep company messaging inline with Avochato’s template messages.

Your customers prefer texting

Give your customers
better support

67% of people say they would pay more for better customer support
$41 billion is lost by US companies each year due to poor customer service
56% of people have to re-explain an issue when speaking to customer service
53% of people are irritated if they don’t speak to a real person right away

Our team is using Avochato to have quick and efficient communication with our students about technical and facilities related issues on campus. The best part of this tool is that we are able to resolve their issues faster than ever and have better visibility of IT and Facilities problems around our campus.

Avochato helps you help your customer

Create a better
customer experience

Handle multiple customer issues simultaneously and prevent putting customers on hold
Seamlessly transfer customers between agents with shared inbox
Gather crucial customer information upfront with Avochato Surveys
Handle support cases on-the-go with Avochato’s native iOS and Android apps

Ready to get the
conversation started?


Sign up for a free trial account
and start texting your customers today.



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