Increase the efficiency of your support team

Provide faster responses to customers and save time by handling simultaneous customer support requests through SMS.

Traditional Support

Call center agents talk to one customer at a time while keeping many on hold.
Traditional
Maximize

Maximize Efficiency

Agents using Avochato chat with multiple customers at a time, saving time and stress for everyone.

One phone number, one voice

Customers hate it when they get transfered from one agent to another. With Avochato, all your agents can text them from the same thread.
One number

Easy routing with Text Tree

Easily route your customers to the right department and gather key info upfront using Avochato’s SMS text tree.
Hold
Customers get frustrated waiting on hold, listening through audio prompts, and getting transferred between agents.
Tree
With Avochato, customers can easily and quickly self-resolve their issues if they’re directed to take the right actions via text.

Smart responses

Set automated after-hours responses so customers know when to expect a response.
After hours

Industries that benefit from Avochato

Avochato helps companies of all kinds communicate more efficiently through text messaging.
Airplane

Travel

Retail

Retail

Real estate

Real Estate

Insurance

Insurance

Contractors

Contractors

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