Webhooks Native Integration

Avochato's webhook system enables real-time integration with any custom platform or service by sending HTTP POST requests when specific events occur in your account. Configure webhooks to receive instant notifications for inbound and outbound messages, contact opt-ins and opt-outs, ticket status changes, AI agent escalations to human teammates, AvoAI conversation insights, and AvoAI conversation summaries. Each webhook delivers comprehensive payload data including message content, contact information with custom fields and tags, conversation details, ticket metadata, and event-specific data. Perfect for building custom CRM integrations, triggering automated workflows in external systems, syncing customer data to data warehouses, creating custom notification systems, or logging messaging activity to analytics platforms. Webhooks support bidirectional communication, allowing your systems to react to customer interactions in real-time and maintain synchronized data across your entire tech stack without polling or manual exports.