Built for non-profit teams

Non-profits Rely on Avochato to Get the Message Out

Emails get skimmed, calls go to voicemail. Avochato is two-way texting on a shared inbox for appeals, volunteer shifts, event reminders, and thank-yous, with every conversation logged for your team.

Text "Avo" to (415) 214-8977 and see it from a supporter's side.

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Example appeal, volunteer shift, and event reminder text conversations with supporters in the Avochato inbox
What customers say
"The platform offers a wide range of useful features, including the ability to bulk message. Avochato has significantly improved the way we connect with our community, collaborate seamlessly, and respond to messages promptly."

KeyPoint Alliance

an Avochato partner since 2019

The stats

Why non-profit teams switch to SMS

98%

of text messages get read, most within minutes. Email hovers around 20%.

10x

faster reach than phone or email, so appeals and reminders land while there's time to act.

Minutes

to set up. No credit card needed. Send your first broadcast the same day.

The problem

Small team, big list, not enough hours in the day

Most communication tools weren't built for organizations running fundraising, volunteer coordination, and program outreach with a fraction of a corporate marketing budget.

Appeals And Updates Nobody Opens

Email open rates keep sliding, and a $25 gift isn't worth a follow-up phone call. Texts get read; everything else risks sitting in an inbox nobody has time to clear.

Momentum You Can't Keep Up With

A new volunteer, a growing community to support, or a new program that just took off. The more people you reach, the harder it gets to keep everyone in the loop.

Outreach Runs On One Person's Phone

When outreach lives on a staff member's personal number, the organization loses that history the day they're out sick, change roles, or leave.

The Avochato shared inbox showing donor and volunteer text conversations for a nonprofit
The solution

Shared inbox for collaboration and communication at scale

Avochato replaces personal phone numbers and ignored email blasts with a shared team inbox and mass texting your supporters actually read. Conversations stay with your organization, not one staffer's phone. It runs in the browser or mobile app, on a new number or the one supporters already saved.

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What Avochato delivers

How nonprofit teams use text messaging

1 of 5

Engage Your Whole Community

Broadcast one message to your full list or a specific segment, then handle every reply as a normal conversation in the same shared inbox.

Explore broadcast →
Engage Your Whole Community text conversation example

Fundraising Campaigns & Appeals

Send a giving appeal to your whole list, or just the supporters most likely to respond, and watch replies land in one inbox your team can act on right away.

Fundraising Campaigns & Appeals text conversation example

Volunteer Coordination

Send shift reminders, confirm sign-ups, and fill last-minute gaps by text, instead of chasing volunteers through an email thread nobody checks in time.

Volunteer Coordination text conversation example

Event Reminders & Turnout

Galas, walks, town halls, food drives. A reminder text sent the morning of an event gets people through the door in a way an email sent last week never does.

Event Reminders & Turnout text conversation example

Donor & Supporter Follow-Up

Say thank you, share an impact update, or check in after a gift, all from the same number supporters already have saved, so the relationship doesn't go quiet after the ask.

Donor & Supporter Follow-Up text conversation example
Compliance

Consent and delivery made easy

Texting supporters comes with a few rules. Avochato is built around them:

01
Double Opt-In

Documents consent by text before any campaign begins, covering the TCPA requirement for automated messages.

02
A2P 10DLC

A2P 10DLC registration prevents carriers from filtering broadcast messages, so appeals and event reminders actually arrive.

03
Tiered Access

Keeps donor and volunteer information visible only to authorized staff.

04
Full Message Logging

Every message is logged and searchable.

05
SOC 2 Certified Platform

Certified platform with enterprise audit logs.

SOC 2 certified badge
Features

Everything a small team needs to run outreach

Shared Inbox

Your whole team sees and continues every supporter conversation in one consolidated place.

Learn more →

Broadcast SMS & MMS

Reach your whole list or a segment at once; replies come back as normal one-to-one conversations.

Learn more →

Avo AI Agents

Agents answer common questions like event times, how to give, and where to show up, flagging anything that needs a person.

Learn more →

Calls & Live Chat Widget

Every call and website chat lands in the same inbox as your texts, one place to see the whole conversation.

Learn more →

Analytics & Reporting

Analytics tracks response times and team activity in one clear dashboard.

Learn more →

Integrations

Salesforce, Slack, Microsoft Teams, Okta single sign-on, and thousands of apps through Zapier.

Learn more →
Who it's for

Built for every kind of nonprofit

Social Services & Community Organizations

Client updates, appointment reminders, and case check-ins without adding phone lines.

Advocacy & Policy Organizations

Action alerts, event turnout, and rapid-response outreach.

Volunteer-Driven Organizations & Disaster Response

Shift reminders, sign-ups, and day-of coordination.

Arts, Culture & Membership Orgs

Event reminders, renewal nudges, and ticketing updates.

Faith-Based Organizations & Ministries

Service reminders, small-group coordination, and community care texts.

Education & Youth Programs

Enrollment reminders, permission slips, and parent updates that get read.

Your supporters are already texting. Meet them there.

Keep appeals, volunteer shifts, and event reminders in one shared inbox.

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FAQs

What is text messaging for nonprofits?

Text messaging for nonprofits is a business texting platform that lets an organization run two-way SMS with donors, volunteers, and the people it serves from one shared inbox instead of a staff member's personal phone. Avochato adds mass texting, automatic replies, opt-in and A2P 10DLC compliance, and a full logged history, so a small team can run appeals, volunteer coordination, and event outreach and keep every conversation on the record.

Can nonprofits text donors, volunteers, and the people we serve?

Yes. Nonprofits text every day for outreach, volunteer coordination, and program communication. The requirement is consent: collect opt-in before sending automated messages (a TCPA rule), honor opt-outs right away, and send from a registered organization number instead of a personal phone. Avochato handles all three.

Do supporters have to opt in before we text them?

For automated and mass messages, yes. Avochato supports double opt-in, sending a confirmation text that documents consent before any campaign starts. One-to-one replies to someone who texted you first don't need separate consent.

Do we need a big team or technical staff to run this?

No. Avochato is built to run with a small staff or a single volunteer coordinator. Setup takes minutes, and the shared inbox works the way a group text does, just with a proper record attached.

Can we send one message to our whole supporter list?

Yes. Broadcast to your full list or a specific segment: lapsed donors, this month's volunteers, event registrants, with personalization and scheduled sending. Every reply comes back as a normal conversation your team can answer.

Can staff and volunteers text without using their personal phones?

That's the point of Avochato. Staff send and receive from your organization's number in the browser or the mobile app, and every conversation stays in the shared inbox with full history if someone is out or moves on.

Will our texts actually get delivered?

You register for A2P 10DLC inside Avochato, the carrier framework that tells mobile carriers your traffic is legitimate. Registered senders see less filtering, so appeals and event reminders arrive, even sent in bulk.

Can we keep our existing number?

Yes. If you already have a number, Avochato helps you transfer it in, so supporters keep texting the number they already know.

How long does setup take?

Minutes. Create a free trial account with no credit card, claim or port a number, invite your team, and send your first broadcast the same day.