SMS Sales SMS Marketing Conversational Commerce: How to Drive Sales Through Text Messaging What Is Conversational Commerce? Conversational commerce is the practice of selling products and services through real-time messaging con...
Industry trends Tips and Tricks Business Texting Compliance: TCPA, 10DLC, and What's Changed Why Compliance Matters More Than Ever If you're using text messaging for business in 2025, compliance isn't optional — it's the foundatio...
SMS Marketing email marketing Email vs Text Marketing: When to Use Each It's no surprise that email vs text marketing should play distinct roles in your overall business marketing strategy. These two communic...
Business Messaging Seven Critical Things to Know Before Registering for A2P 10DLC If you're a business looking to engage with customers through SMS in the US, you've probably come across the term "A2P 10DLC." This seem...
Business Messaging SMS Delivery Report: A Complete Guide Don't just send out text messages and cross your fingers - get the reliable insights you need for successful communication with SMS deli...
Business Messaging How To Write The Perfect Appointment Confirmation Text (With Examples) Boost customer engagement, increase efficiency, and drive revenue with appointment confirmation texts. These simple messages enable busi...
Brand engagement business text messages What is an SMS Notification, and Why are They Important? Have you ever received a text message from an online service or website? That's an SMS notification. It stands for Short Message Service...
Business Messaging 50 Common Text Abbreviations and How to Use Them Text abbreviations are becoming increasingly commonplace, especially when writing short messages on social media and texting. But with s...
Industry trends SMS Sales 10 Best Car Sales Text Message Templates That You Need To Start Using Are you looking to get more leads and close sales faster through text messaging? We've compiled the perfect set of messages that will he...
Business Messaging 40 Ready-to-Use SMS Templates for Real Estate Professionals Are you a real estate professional seeking guidance on what to say to your clients? Look no further! We've compiled a list of 40 ready-t...
Tips and Tricks 10 SMS Payment Reminder Examples It's no secret that getting paid quickly is essential to running a successful business. But what happens when payment deadlines are miss...
Insights sms What Does Opt In Mean in Text Messaging Text message marketing is a great way to reach your audience, but it does require that subscribers first opt in. With this article's he...
AvoChat e-Commerce SMS Marketing Platform for e-Commerce Avochato is a unique SMS marketing platform designed to help e-commerce businesses reach their customers. Here are some SMS marketing ex...
SMS Marketing Tips and Tricks What's the Best Time to Send an SMS Marketing Campaign? SMS marketing is a great way to reach out to your customers and keep them updated on your latest products and services. But when is the ...
Enterprise SMS Marketing Enterprise SMS Marketing Strategies Playbook Text messaging is the communication channel of choice for businesses of all sizes looking to reach their customers exactly where they ar...
Tips and Tricks sms 15 Reasons You Have SMS Deliverability Issues And Quick Fixes For Them If you've been having SMS deliverability issues, you are not alone. Many businesses experience deliverability issues, but there are ways...
HIPAA healthcare Why your medical practice needs HIPAA-compliant messaging Many healthcare practices could benefit from HIPAA-compliant messaging that makes life easier for patients and staff. Too many practices...
Integrations Tips and Tricks Slack Integration The sales industry is constantly changing and evolving. And to keep up with the competition and save time, it's important to find ways t...
Customer experience business text messages What is Broadcast Messaging, and How Can I Use It to Grow My Business? Broadcast messaging is a powerful marketing tool that can be used to grow your business. It's a form of one-to-many communication that a...
SMS Marketing Tips and Tricks What businesses need to know about SMS short codes SMS short codes are the 5-6 digit numbers used by businesses to communicate with their audience via text message campaigns. Often used f...
HIPAA Industry trends Guide for text messaging in healthcare As a healthcare company, you’re tasked with safeguarding sensitive patient data and managing communications with the utmost care and pro...
Education Industry trends How to use education text messaging To keep education running smoothly, good communication is key. Not only does the communication between teacher and student need to be con...
Operations SMS Marketing Hospitality text messaging guide (with examples) From hotels to travel agencies to restaurants, the hospitality industry can use text messaging to its advantage in a few key ways. Cus...
Customer insights Industry trends 54 business texting statistics you should know Texting isn’t a new mode of communication, but there’s still a fair amount of hesitation from businesses. It makes sense to question th...
Tips and Tricks business text messages Top 6 Benefits of Texting in Business (and how to do it well) If you have the choice between your emails and text messages, which is the first thing you would check? The answer is obvious, and the b...
Brand engagement SMS Marketing Tips on SMS marketing For eCommerce sales SMS marketing for eCommerce is key to boosting the power of your company’s e-commerce. For the most part, consumers are looking to inte...
Customer experience SMS Marketing SMS Surveys: A New Way to Connect with Your Customers Businesses in today's digital world need new ways to connect with their customer base. One of the most effective, time-saving methods is...
Brand engagement SMS Marketing 15 SMS Marketing Examples & Use Cases In a recent survey, we learned that 63 percent of respondents said they would actually switch to a company that offered text messaging a...
Education student experience How text messaging can improve the student experience Text messaging has the power to improve the student experience. Higher education institutions that opt for this popular, convenient, and...
Retail SMS Marketing How to use text messaging for professional services Whether you’re a law firm, an accountant, a contractor, real estate agent, or offer some other critical professional service, there are ...
Retail SMS Marketing Text messaging for retailers guide Text messaging is the method most customers prefer. In fact, 9 out of 10 consumers admit that they want businesses to communicate with t...
Customer Support Playbooks The Customer Support Playbook for Text Messaging - part II This post is a piece of our 2-part guide that covers: The state of Customer Support How to use SMS for Customer Support Today we’ll d...
Customer Support Playbooks The Customer Support Playbook for Text Messaging - part I Customer support is the backbone of every good customer experience. It’s not always easy to achieve customer support that customers ac...
Integrations SMS Marketing How to integrate SMS with other marketing channels Text messaging is a powerful channel for any company that wants to reach its customers with speed and efficiency. Across the board, SMS ...
Operations Recruiting SMS Strategies for Recruiters: Recruiting Text Messages Examples Traditionally, recruiting candidates requires hours of phone tag and scheduling and rescheduling interviews. From the moment a job is ...
Playbooks SMS Marketing The Marketing Team’s Text Messaging Playbook - part II | Avochato This post is a piece of our 2-part guide that covers: The state of marketing How to use SMS for marketing Today, we’ll look at how Ma...
Playbooks SMS Marketing The Marketing Team Playbook for Text Messaging - part I Things can get complicated in the world of marketing. There are so many different data points to track, softwares to link, leads to man...
Playbooks SMS Sales The Sales Team Playbook for Text Messaging - part IV This post is a piece of our 4-part guide that covers: The state of sales How to use SMS for sales Supercharging sales with SMS integra...
Playbooks SMS Sales The Sales Team Playbook for Text Messaging - part III This post is a piece of our 4-part guide that covers: The state of sales How to use SMS for sales Supercharging sales with SMS integra...
Playbooks SMS Sales The Sales Team Playbook for Text Messaging - part II This post is a piece of our 4-part guide that covers: The state of sales How to use SMS for sales Supercharging sales with SMS integra...
Playbooks SMS Sales The Sales Team Playbook for Text Messaging - part I Your sales team is what keeps business coming in. You play a crucial role in an organization’s bottom line, and yet, there are constant ...
Customer experience Industry trends Text messaging guide for law firms So many law firms struggle to communicate with clients effectively. Should you use email? Should you use phone calls? Should you use tex...
HIPAA Tips and Tricks SMS Templates for Doctors and Healthcare Providers There are plenty of reasons healthcare providers and doctors offices want to start text messaging their patients. Using texts to communi...
AvoChat SMS Marketing How to generate more leads with live chat If your website traffic is high, but you’re not collecting the number of leads you want, you could be facing any number of UX issues. On...
SMS Marketing SMS Sales Should you text customers using personal phone for work Texting for business has lots of benefits. You can reach your audience faster (within three minutes in most cases), you can be 98 percen...
Operations Tips and Tricks Text messaging for shift management Struggling to manage your shift workers? Traditional ways of communicating with shift-based teams can be confusing and frustrating for ...
Enterprise Integrations The benefits of salesforce sms integration Adding text messaging to your suite of communication tools is the next step for many companies in 2021. (In fact, half of the top 1,000 ...
Customer experience Customer insights SMS is the conversation channel your customers want SMS is a channel that’s built for conversations. It’s different from email marketing and traditional and digital advertising in that it...
B2B Enterprise How to use B2B text messaging B2B Text messaging can be used as an engagement tool at every single stage of the customer journey. For sales, it has the immediacy of ...
Industry trends Insights The top 3 principles for communicating with customers in 2021 Customer communication is often taken for granted. As in, “The way we communicate with customers works just fine.” Or, “We’ve always do...
Industry trends Tips and Tricks How to send HIPAA compliant SMS messages Texting can be an incredibly helpful tool for healthcare providers. With open and reply rates of 98% and 45% respectively, it’s the most...
Industry trends Operations Why you should be using text messaging for recruiting Recruiters are always in search of better ways to communicate with candidates to make the hiring process easier for everyone. Text messa...
Industry trends Trust is the future of SMS As we discussed in a previous post, US carriers are moving to protect SMS more as a communication channel. Their intention is to keep sp...
Customer insights Operations The benefits of texting for field teams Internal text messaging is crucial to keeping your field teams up to speed. Communicating this way helps them do their jobs better and h...
Industry trends business text messaging Here’s why everyone is adopting business text messaging software Business text messaging is the next big thing. Except it’s already here. In fact, half of the top 1,000 digital retailers already use ...
Enterprise Industry trends Making the case for B2B text messaging B2B text messaging is all too often written off. It’s barely mentioned as a viable channel for customer communication, and it’s not eve...
Analytics Brand engagement How SMS can improve CAC and other marketing metrics Marketers are always looking for ways to improve the metrics because better numbers mean better business. To improve some of these metri...
Announcements Industry trends A guide to A2P 10DLC - what to expect in 2021 In early 2020, Verizon became the first carrier to launch A2P 10-digit long code (10DLC) service for SMS & MMS. This was an importan...
Customer Support Customer experience What the best SMS texting services can bring to your business Engaging with your customers via texting is one of the best ways to have the convenient, fast conversations customers want. And, texting...
business text messaging What is texting software for business? Texting software for business allows you to reach your audience right on the phone with text messages that are easily managed from a cen...
Brand engagement Customer experience Why you should use SMS to improve customer experience A focus on the customer experience is a must for companies today. With a strong CX mindset, your business can drive revenue up to eight ...
SMS Marketing Tips and Tricks 3 steps for SMS compliance marketing (with examples) It’s important to know how to use text messaging for effective marketing, keeping compliance in mind. According to the TCPA (Telephone C...
Analytics Customer Support The best SMS metrics for customer service SMS is a new channel to many customer service teams. With this new channel comes new opportunities, new challenges, and of course, new m...
Business Messaging Creative ways to engage customers through text There are many ways to engage customers through text messaging campaigns. Your campaigns can be for any stage in the funnel, whether i...
Business Messaging The future of customer communications This year has been a year of change, of adjustment, of shapeshifting. Even for businesses that didn’t suffer major layoffs or have to s...
Business Messaging What you need to know about opt-in text messaging Opt-in text messaging mandatory. It is the only legal way for a company to text its audience. Here are some of the most important factor...
Customer Support Tips and Tricks How to have conversations your customers enjoy There are certain ways that your support team can interact with customers that work better than others. Whether they’re communicating wi...
Business Messaging This is how you communicate better with customers Think about your everyday life: In conversations (or at least the conversations we enjoy), we tend to switch between speaking and listen...
Customer Support Tips and Tricks Steal these 25 'thank you for your business' messages Businesses are more active than ever when it comes to messaging their customers. Once, it was a thank you letter to client for giving bu...
business text messaging mms 7 Ways to send a Text Message from Computer If you are looking to write something meaningful, which keyboard would you prefer to use: the one on your smartphone or the one on your ...
SMS Marketing business text messaging 24 Great Sample Text Message Templates to Customers That WORK Texting with your customers is the easiest and most convenient way to engage with them, but it can also be time-consuming and take ...
Tips and Tricks mms What's the difference between SMS and MMS (and which is better?) Text messaging has become the preferred method of communication for nearly everyone in the world. Texting has taken over not only persona...
Business Messaging The Ultimate Guide to Texting For Business (2020 Edition) Texting is a critical part of all of our lives, and it's becoming our primary form of communication as a society. Texting is the best way...
D2C How Brands can Utilize Direct to Consumer text message In 2020, the need for direct-to-consumer businesses has never been higher with brick and mortar retail and chain stores becoming inaccess...
Tips and Tricks How to Integrate SMS Surveys with salesforce to Collect Information When Would I Integrate SMS Surveys with salesforce? Let’s say you’re running a promotional campaign at a conference to encourage customer...
SMS Marketing business text messages Why Should You Use Business Text Messaging? Take a look at your phone. How many unread emails do you have? How many missed phone calls? Finally, how many unread text messages do you...
Customer Support SMS Marketing 15 Best SMS Texting Etiquette to Follow for Business 15 Best Practices You HAVE to Follow Sending Business Text Messages Texting has become the preferred method of communication for everyb...
SMS Marketing When It Comes to Communicating with Businesses, Customers Overwhelmingly Prefer Texting (Infographic) We recently conducted a national survey of 1,000 U.S. adults with smartphones to learn more about people’s communication preferenc...
Avochato Product Tips and Tricks How to Use Custom Variables With all business messaging, you want to make sure you tailor your messaging to every customer and contact. Custom Variables allow y...
Avochato Product Tips and Tricks Four Ways to Embed Campaigns within Avochato We here at Avochato are really excited about our new Campaign feature. There are a number of ways you can pair Campaigns with other fea...
Customer Support 5 Times Your Customers Would Rather Text Than Call During the Holidays The holidays are a busy time for your business, but it’s also a busy time for your customers. When I’m shopp...
Avochato Product New Feature: Drip Campaigns Our new campaigns feature will allow you to schedule a series of messages. We make it easy for you to pick exactly when each message...
Avochato Product How To: Make a Drip Campaign In this tutorial, we'll walk through how to create a simple drip campaign. If you'd like to have campaigns enabled, please reach out...
Team Update Michael Stoppelman Joins Avochato's Board of Directors This week we had a big addition to the team as former Yelp SVP of Engineering Michael Stoppelman joined our ...
Avochato Product New Feature: My Inbox Happy Monday! We're adding a new feature to make it easier for Avochato users to find the conversations that are assigned to them. ...
Avochato Product Feature Friday: Copy and Paste Images If you're sending photos and videos over Avochato, we've got a fun new feature for your work flow. Now you can copy and paste images...
Avochato Product New Feature: User Availability We're introducing a new feature to make it easier for large teams to manage the way that new conversations are assigned to different...
Avochato Product Feature Friday: Notes For teams with many different users participating in conversations, it can be difficult to keep everyone on the same page. Avochato ...
Tips and Tricks Avochato Tips and Tricks: Linking to SMS Want to make it easier for your customers to get in touch with you? One way is by adding a link to your website that automatically o...
SMS Marketing 5 ways businesses can integrate SMS marketing into their existing marketing strategy Integrating SMS marketing into your existing marketing mix is a great way to reach a wider audience, boost user engagement with your br...
SMS Marketing Why to Integrate SMS Marketing Into Your Business Many businesses don’t realize that integrating SMS marketing into their existing marketing strategy can have a huge impact on their ...
Avochato Product Text Message Templates: What They Are and Why You Should Use Them Text message templates help you automate customer communication while allowing you to add a personal touch to your messages. By using m...
Avochato Product Ways to Use Templates at Your Business To maximize the results of your marketing and customer support efforts you need a simple and effective way to automate text messagin...
