Industry trends business text messaging RCS Messaging for Business: What You Need to Know in 2026 What is RCS Messaging? Rich Communication Services (RCS) is the next evolution of text messaging. Think of it as SMS with superpowers: re...
SMS Sales SMS Marketing Conversational Commerce: How to Drive Sales Through Text Messaging What Is Conversational Commerce? Conversational commerce is the practice of selling products and services through real-time messaging con...
Industry trends Tips and Tricks Business Texting Compliance: TCPA, 10DLC, and What's Changed Why Compliance Matters More Than Ever If you're using text messaging for business in 2025, compliance isn't optional — it's the foundatio...
Industry trends SMS Sales 10 Best Car Sales Text Message Templates That You Need To Start Using Are you looking to get more leads and close sales faster through text messaging? We've compiled the perfect set of messages that will he...
HIPAA Industry trends Guide for text messaging in healthcare As a healthcare company, you’re tasked with safeguarding sensitive patient data and managing communications with the utmost care and pro...
Education Industry trends How to use education text messaging To keep education running smoothly, good communication is key. Not only does the communication between teacher and student need to be con...
Customer insights Industry trends 54 business texting statistics you should know Texting isn’t a new mode of communication, but there’s still a fair amount of hesitation from businesses. It makes sense to question th...
Customer experience Industry trends Text messaging guide for law firms So many law firms struggle to communicate with clients effectively. Should you use email? Should you use phone calls? Should you use tex...
Customer experience Customer insights SMS is the conversation channel your customers want SMS is a channel that’s built for conversations. It’s different from email marketing and traditional and digital advertising in that it...
B2B Enterprise How to use B2B text messaging B2B Text messaging can be used as an engagement tool at every single stage of the customer journey. For sales, it has the immediacy of ...
Industry trends Insights The top 3 principles for communicating with customers in 2021 Customer communication is often taken for granted. As in, “The way we communicate with customers works just fine.” Or, “We’ve always do...
Industry trends Tips and Tricks How to send HIPAA compliant SMS messages Texting can be an incredibly helpful tool for healthcare providers. With open and reply rates of 98% and 45% respectively, it’s the most...
Industry trends Operations Why you should be using text messaging for recruiting Recruiters are always in search of better ways to communicate with candidates to make the hiring process easier for everyone. Text messa...
Industry trends Trust is the future of SMS As we discussed in a previous post, US carriers are moving to protect SMS more as a communication channel. Their intention is to keep sp...
Industry trends business text messaging Here’s why everyone is adopting business text messaging software Business text messaging is the next big thing. Except it’s already here. In fact, half of the top 1,000 digital retailers already use ...
Enterprise Industry trends Making the case for B2B text messaging B2B text messaging is all too often written off. It’s barely mentioned as a viable channel for customer communication, and it’s not eve...
Announcements Industry trends A guide to A2P 10DLC - what to expect in 2021 In early 2020, Verizon became the first carrier to launch A2P 10-digit long code (10DLC) service for SMS & MMS. This was an importan...
